Online Dispute Resolution

Between 2018 and 2024 Agami worked to develop the Online Dispute Resolution (ODR) ecosystem in India. ODR integrates technology with trusted mechanisms of dispute resolution: negotiation, mediation, conciliation, and arbitration to make them available at scale. 

Agami helped industry and state decision-makers get introduced to and adopt ODR. Agami continues to work to evolve the ODR ecosystem in India to make it more interoperable and accessible. You can be a part of this movement too.

20 Startups

75+ ODR enabled Enterprises

Smart ODR 

Agami was a member of the SEBI Working Group for operationalising “ODR Common Portal” in 2023. Market Infrastructure Institutions partnered with ODR institutions to set up SMART ODR, the first multi ODR framework implementation in India. 

PULSE Protocol 

We developed the Protocol for Unified Legal Services (PULSE), an open protocol designed to enable seamless discovery and engagement of legal services providers. To learn more see. (link to PULSE in resources)

ODR Handbook

First of its kind, the ODR Handbook contains valuable insights and learnings to equip you to successfully adopt ODR.