PUCAR Initiative
Envisioning a People Centric Dispute Resolution Ecosystem
Reimagining a people-centric dispute resolution ecosystem that connects services and actors to create a seamless and trustworthy path to justice.
About
Justice reform efforts have historically been siloed and institution centric. Each institution seeks to improve and digitise their processes and services. These are then opened up to users such as litigants and lawyers via multiple disconnected portals or apps. This results in people still struggling to secure justice.
We are collectively envisioning a dispute resolution ecosystem that puts the needs of people at the centre. We ask - what are these needs from prevention to enforcement? What are the various services needed to cater to these diverse needs? Who are the actors best placed to provide them? How can we connect these services so that the resolution journey of people is seamless? How might we increase trust in the actors by creating shared sources of truth? What are strategic opportunities to start building towards this vision?
Justice reform efforts have historically been siloed and institution centric. Each institution seeks to improve and digitise their processes and services. These are then opened up to users such as litigants and lawyers via portals or apps. This results in people still struggling to secure justice.
We are collectively envisioning a dispute resolution ecosystem that puts the needs of people at the centre. We ask - What are these needs from prevention to enforcement? What are the various services needed to cater to these diverse needs? Who are the actors best placed to provide them? How can we connect these services so that the resolution journey of people is seamless? How might we increase trust in the actors by creating shared sources of truth? What are strategic opportunities to start building towards this vision?
Contributors
